Boxforward: Freight Forwarding Logistics Web Service

Boxforward (former NYCMSK) provides customers with a US mailing address and the package of services that includes receiving and processing orders in a warehouse, goods packaging and parcels shipment to the address indicated by the customer.

Challenge

Shop And Ship LLC has been developing a new version of the service to replace a technically outdated one, which was too difficult and expensive to support and extend with new functionality. The Client started work on the new version with another team; however, he wasn’t satisfied with the team as they couldn’t develop the system on time and make it of good quality.
  • IMPROVE PRODUCTIVITY
    Testing of the service, its new functions was superficial and many of the internal  problems were not revealed which led to the unstable work of the application.
  • ENSURE SECURITY
    The Client wanted payment transactions and users’ personal information to be protected with the most advanced protocols.
  • SOLVE UPDATE ISSUES
    All changes in the web application had been performed on the production only leading to malfunctions of the service.

Our Solution

After stabilizing the previous version, we focused on the new functionality implementation. We changed the app architecture qualitatively and integrated it with a new payment system (Payonline) and the Boxberry parcels delivery system.

OTHER IMPROVEMENTS MADE:
  • SSL integration for secure payments ( A+ sslabs);
  • Migration of all data to the new website;
  • Web server work optimization;
  • Staging launch;
  • Custom forum introduction;
  • Integration of Ruby-based administration module with and Wordpress-based frontend
  • Implementation of 4 types of user profiles (superadmin, admin, operator, user) with extended rights management system.

What's Now

Shop And Ship LLC has released the updated version of its service, which works stably.  The new application aims to help the company to increase its market share, reduce operational costs and provide users with advanced capabilities to manage their purchases and parcels.

Thanks to the work done by SumatoSoft, the Client observes the following improvements in the application:
  • Increased performance
  • High-load work
  • Secured payments
  • Improved scalability

What Happy Client Says

Yuriy Semenchuk
Business Car General
Director
From the start and throughout the project, all communications and project management were very professional and the quality of code was very good and consistent. SumatoSoft team managed to improve the existing service architecture, add important features to our new site and warehouse management system and quickly respond to troubleshooting requests related to both the older and the newly launched versions of our service.

Thanks to SumatoSoft can-do attitude, amazing work ethic and willingness to tackle client’s problems as their own, they’ve become an integral part of our team. We’ve been truly impressed with their professionalism and performance and continue to work with a team on developing new applications.

We would definitely recommend SumatoSoft as a reliable technology partner for demanding development web projects.

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